Backup Express keeps the Fast Food coming !
We love to hear stories from happy customers who have been ‘rescued’ by Backup Express.
Here is an extract from one we received today.
“We had a hard drive failure … The computer carries the stock data, accounts data, and the payroll data for 84 employees.
“As our staff are selected for their abilities in customer service and retail stock knowledge there is a deficit in understanding of the need for “non productive activities” such as the computer backups, so we were reliant on Backup Express to insure our data.
“We had a previous experience with a hard drive failure requiring 300 hours plus to rebuild the payroll data from hard copy. (”I thought he did the backups”. “Backups? What’s a backup?”)
“Once the computer came back from the service provider with only a Windows Operating system loaded we reinstalled the software (Proprietary Software, Office, Anti Virus etc) and re-established the broadband link. One of our retail managers spoke to your support person to confirm the download process and the manager, with no computer knowledge at all, dragged down 270 MB held on the Backup Express server.
“A phone call to our Proprietary Software provider to re-establish the links to the data files and IT WORKED. No lost data! Certainly preferential to the 300 hours last time it happened!”
Bruce
Fast Food Chain Licensee